Subscription and Billing Information

Home delivery of The Salt Lake Tribune and Deseret News is available in most communities throughout Utah and Evanston, Wyo. Within Salt Lake, subscription and billing records are maintained in the office of the Newspaper Agency Corporation, 143 South Main Street, Salt Lake City, UT. The telephone number for that office is (801) 237-2900 for Salt Lake and South Davis counties and (800) 662-9076 for the other counties listed. In all other areas, those records are maintained by independent distributors who generally reside within the area they serve. Distributor telephone numbers are listed in local telephone directories, or you may obtain them by calling toll free at (800) 662-9076.

Options for Placing a Subscription Order

Ordering by phone:
If you are within Salt Lake or South Davis counties call 237-2900. All other areas call (800) 662-9076. We can start your new subscription within two business days.

Ordering a subscription via the Internet:
To order a home delivery subscription to The Salt Lake Tribune or Deseret News via the Internet, fill out the subscription form by clicking here. If you have questions or comments about circulation, please direct them to the customer service manager's e-mail address at service@nacorp.com.

Mail Subscriptions

Mail Subscriptions: Postal regulation requires payment in advance for all mail subscriptions. All mail subscriptions except priority mail are 2nd class surface mail and may take from three to seven days for delivery depending on your location.

Mail Subscription Rates (within the states of Idaho, Nevada, Wyoming and Utah):

Mail Subscription Rates (in all other areas):

To order mail delivery of The Salt Lake Tribune or Deseret News call (800) 662-9076. Please have your credit card handy. You can send us a check or money order, payable to the Newspaper Agency Corporation, with a letter containing your name, address, city, state, ZIP and phone number, along with specifying which newspaper and type of service you desire (seven days per week, weekdays, and Saturday or Sunday only) to:

Newspaper Agency Corporation
Attention: Mail Subscriptions
PO Box 45838
Salt Lake City, Utah 84145

Delivery Information

The Salt Lake Tribune is delivered in the morning, seven days a week. Barring any unforeseen circumstances, papers are delivered by 6:30 a.m weekdays and by 7:30 a.m. weekends.

The Deseret News is delivered by 5:30 p.m. on weekdays and by 7:30 a.m. on weekends. (Outside of Salt Lake, Davis, Utah, Summit, Tooele, and Wasatch counties, the Deseret News is delivered in the morning, the day following publication.)

Donating Vacation Papers to Schools

Donating vacation newspapers to education benefits many area schools by allowing students to use those newspapers as part of their curriculum. The donated newspapers will be billed to your account and detailed on your billing statement. So when you call to suspend your newspaper delivery temporarily for vacation, tell the customer service representative that you wish to donate your vacation newspapers to education. Many Utah students will benefit from your donation.

We are available to assist you from 4 a.m to 8 p.m. on weekdays, 4 a.m. to 10 a.m. on Saturdays, and 4 a.m. to l p.m. on Sundays.

Guaranteed Replacement Service

If you miss your newspaper or if your newspaper is wet or damaged, we provide guaranteed replacement service within Salt Lake, Davis, Utah, Summit and Wasatch counties when you call during the following times:

For The Salt Lake Tribune:
From 6:30 a.m. to 10 a.m. Monday through Friday, 7:30 a.m. to 10 a.m. Saturday and 7:30 a.m. to 1 p.m. Sunday.


For the Deseret News:
From 5:30 p.m. to 8 p.m. Monday through Friday, 7:30 a.m. to 10 a.m. Saturday and 7:30 a.m. to 1 p.m. Sunday.

Salt Lake and South Davis counties 237-2900
All other areas (800) 662-9076

After-Hours Service

If you call the circulation department (237-2900) after we are closed, you will be connected to our after-hours message center. You may leave any message or request and we will act on it the first thing the next morning.

Our Automated Call Processing System

When you call our customer service line, you can process any of five transactions (vacation stops, missed or damaged newspaper replacements, restarts, account inquiries, carrier shortages) on your subscription account through our automatic call processing system. You can press "0" at any time to be connected with the first available customer service representative (the automatic call processing system is not available on the toll-free line). If you have any suggestions or experience problems while using the automatic system, please e-mail your comments and suggestions to sgunn@nacorp.com.

Copyright © 1998, Newspaper Agency Corporation